Kendall & Wall Charitable Trust
Charity 1175277
Overview
Summary
Kendall & Wall Charitable Trust appears to address social exclusion among older and disabled people through a highly practical model of supported participation: accessible group outings delivered from home pickup to return. Its distinctive role is not simply providing transport or leisure activities, but reducing the chain of barriers that can make community life inaccessible, including mobility, accompaniment, planning and confidence. The organisation seems to create both access to places and repeated opportunities for social connection.
Operational geography
Coverage: Regional
Operational areas:
Evidence and reasoning
Supporting evidence
Remaining uncertainties
- Direct current evidence confirms a door-to-door service for clients in Sutton Coldfield, which is within Birmingham, but does not identify the individual Birmingham wards in which clients are collected. It would be inappropriate to assign all Sutton wards without that precision.
- The Charity Commission currently records Birmingham City among the places where the charity operates, but this is local-authority-level reporting and cannot be reliably linked to any of the supplied Birmingham ward or place identifiers.
- The 2024 annual report describes occasional help to care homes and support for City of Sanctuary, but does not identify their locations or establish that these activities took place in Birmingham.
- No Birmingham physical site is evidenced. The registered office is in Burntwood, Staffordshire, and should not be treated as a Birmingham operational site.
- Historic website material records visits to Birmingham venues, but it is not sufficiently current to evidence an ongoing operational presence in City Centre or another specific Birmingham area.
Additional evidence needed
- A current, suitably aggregated breakdown of client pick-up wards in Birmingham.
- The current Birmingham areas served through corporate outings, including care homes, housing associations and voluntary groups.
- A current outings programme or service report identifying Birmingham destinations and the frequency of activity there.
- Confirmation from the charity of any Birmingham-based operational activity or partnerships.
Areas of work
- General Charitable Purposes
Who they help
- Elderly/old People
- People With Disabilities
How they help
- Provides Services
Discoveries involving this organisation
The Atlas has not published any Discoveries involving this organisation yet.
Observations
It removes a whole journey of barriers, not just a transport barrier
The evidence suggests Kendall & Wall’s operating model combines adapted transport, door-to-door support, accessible destination planning and hands-on assistance. This may make participation possible for people whose exclusion would not be resolved by an accessible vehicle alone.
Why it matters
This clarifies why the charity may occupy a distinctive role between community transport, social care and social clubs: it delivers a complete supported experience rather than a single service component.
Show evidence
“Specially equipped buses with lifts are used, with pickup from home and return to passengers' doors.”
Source:Organisation“Helpers assist with wheelchairs, steadying arms and meal times.”
Source:Organisation“Outings are planned around accessibility, toilets, food and travel distance.”
Source:Organisation
Leisure is being used as an inclusion infrastructure
The range of visits suggests outings are not narrowly therapeutic or service-led; they use ordinary cultural, recreational and local experiences as a route into friendship, choice and participation in civic life.
Why it matters
This frames the charity as strengthening belonging and quality of life, rather than treating social exclusion solely as an absence of formal support.
Show evidence
“Outings include museums, gardens, canal and river trips, theatres, cinemas, beaches, concerts and stately homes.”
Source:Organisation“The charity offers a great day out and an opportunity to meet new friends.”
Source:Organisation“Its objects are to promote social inclusion and assist socially excluded older and disabled people to integrate into society.”
Source:Charity Commission
The charity appears to depend on a broad local access network
By repeatedly organising visits across varied venues, Kendall & Wall may function as a bridge between people with mobility needs and institutions that are often difficult to access independently. Its work likely relies on continuing relationships with visitor attractions, venues and transport-support volunteers.
Why it matters
This points to a wider civic role: the organisation may help make local cultural and leisure assets usable by people otherwise excluded from them.
Show evidence
“The charity organises visits to a wide range of attractions and events.”
Source:Organisation“Kendall & Wall holds Support Staffordshire's Lichfield Volunteer Team of the Year recognition and the Queen's Award for Voluntary Service.”
Source:Organisation
- It is unclear how many people use the service, how often they attend and which communities are least able to access it.
- There is no evidence about referral routes, affordability, funding, volunteer capacity or formal partnerships.
- The available material does not show whether the outings produce sustained reductions in loneliness or isolation.
Remaining uncertainties
- Participant numbers, repeat attendance, geographic reach and waiting-list information.
- Evidence of participant outcomes, especially changes in social connection, confidence and independent community participation.
- Information on funding, volunteer roles and relationships with venues, care providers and local agencies.
Additional evidence needed
Charity Commission profile
Activities
We organise and provide wheelchair-accessible outings for elderly & disabled people to help prevent people from becoming socially excluded
Charity objects
THE PROMOTION OF SOCIAL INCLUSION FOR THE PUBLIC BENEFIT BY ORGANISING AND PROVIDING WHEELCHAIR-ACCESSIBLE OUTINGS TO HELP PREVENT PEOPLE FROM BECOMING SOCIALLY EXCLUDED, RELIEVING THE NEEDS OF THOSE PEOPLE WHO ARE SOCIALLY EXCLUDED AND ASSISTING THEM TO INTEGRATE INTO SOCIETY. FOR THE PURPOSE OF THIS CLAUSE ‘SOCIALLY EXCLUDED’ MEANS BEING EXCLUDED FROM SOCIETY, OR PARTS OF SOCIETY, AS A RESULT OF OLD AGE/AND OR DISABILITY.