Trusted Homes Ltd

Charity 1157265

www.trustedhomes.org.uk

Overview

Summary

Sources:Civic AtlasAI-assisted

Trusted Homes Ltd appears to occupy a practical stabilisation role within homelessness provision in Birmingham and nearby West Midlands boroughs. Its model combines accommodation with general support, framing homelessness as the result of overlapping crises rather than solely a housing shortage. The organisation seems oriented toward helping adults rebuild the confidence and life skills needed to remain in the community, while also signalling a need for landlords and therefore potential dependence on externally supplied housing.

See observations

Operational geography

Sources:ONSCivic AtlasAI-assisted
Evidence and reasoning
Supporting evidence
Newtown

Confidence: low

The evidence identifies a rented registered and contact address in Newtown, but a registered or contact address alone does not establish meaningful operational activity there. This does not establish accommodation delivery at this location.

  • Trusted Homes website, homepage
    Lists its address in Newtown, Birmingham.
  • Trusted Homes Ltd financial statements for year ended 31 May 2024
    Lists an address in Newtown as the registered office and records office-rent expenditure.
Edgbaston

Confidence: medium

Direct website evidence identifies two advertised bed-space vacancies in Edgbaston, indicating accommodation provision there. Confidence is moderated because the vacancy page does not state its publication or last-updated date.

  • Trusted Homes website, Current Room Vacancies
    Lists two separate Edgbaston accommodation vacancies: reference TH3772 and reference TH2004.
South Yardley

Confidence: medium

Direct website evidence identifies an advertised bed space in South Yardley. Confidence is moderated because the vacancy page has no visible update date.

  • Trusted Homes website, Current Room Vacancies
    Lists '1 bed space – South Yardley' with reference TH0621.
Handsworth

Confidence: low

Direct website evidence identifies an advertised bed space on the outskirts of Handsworth. The wording does not confirm that the accommodation is within the ward.

  • Trusted Homes website, Current Room Vacancies
    Lists '1 bed space – Outskirts Handsworth' with reference TH1271.
Tyseley and Hay Mills

Confidence: low

Direct website evidence identifies an advertised bed space in Tyseley. The evidence does not itself establish that the accommodation is within the supplied Tyseley and Hay Mills ward identifier, and the vacancy page has no visible update date.

  • Trusted Homes website, Current Room Vacancies
    Lists '1 bed space – Tysely, Birmingham' with reference TH1091.
Soho and Jewellery Quarter

Confidence: low

The vacancy page directly identifies accommodation in Hockley. The evidence does not itself establish that the accommodation is within the supplied Soho and Jewellery Quarter ward identifier, and the public listing does not provide an update date.

  • Trusted Homes website, Current Room Vacancies
    Lists '2 bed spaces – Hockley' with reference TH064.
Remaining uncertainties
  • The organisation's official website states that it operates across Birmingham, Sandwell and Solihull, supporting a regional overall footprint, but it does not publish a complete current property or service-location list.
  • The listed vacancies evidence current or recent accommodation availability in several Birmingham areas, but the page does not show a publication or last-updated date.
  • A vacancy is described as being on the Harborne/Selly Oak border, but the evidence does not identify which supplied ward contains that accommodation; it has therefore not been assigned to an operational area.
  • The 2024 annual report records continuing engagement with Birmingham Mind and referrals involving Adult Services, but does not identify service locations or show that either partnership extends operations into particular Birmingham wards.
  • The office in Newtown is evidenced as a rented registered and contact address; it should not be treated as evidence that the organisation delivers residential accommodation from that site.
  • The annual report states that no new properties were secured during the year ended 31 May 2024, but it does not disclose the number, addresses or ward locations of the existing bed spaces.
Additional evidence needed
  • A dated current accommodation portfolio or service-location list, with locations reported at ward level where safe and appropriate.
  • Confirmation of whether the vacancies page is actively maintained and the date each vacancy listing was last verified.
  • A current annual report or operational/impact report that identifies the boroughs and neighbourhoods in which bed spaces and support services are delivered.
  • Clarification from Trusted Homes of whether its Birmingham Mind and Adult Services relationships are referral/support arrangements only or operate through defined sites or local contracts.

Areas of work

Source:Charity Commission
  • Accommodation/housing
  • General Charitable Purposes
  • The Prevention Or Relief Of Poverty

Who they help

Source:Charity Commission
  • People With Disabilities
  • The General Public/mankind

How they help

Source:Charity Commission
  • Provides Services

Discoveries involving this organisation

The Atlas has not published any Discoveries involving this organisation yet.

Observations

Sources:Civic AtlasAI-assisted

  • Homelessness is treated as a complex, overlapping need

    Trusted Homes appears to position accommodation as the foundation for addressing multiple causes and consequences of homelessness, including addiction, family breakdown, violence, bereavement, mental health problems, learning difficulties and benefit delays.

    Why it matters

    This suggests its role may sit between housing provision and broader recovery support. It may therefore complement specialist health, addiction, benefits and domestic-abuse services rather than replace them.

    Show evidence

    • “It provides accommodation for individuals or families suffering homelessness.”

      Source:Organisation

    • “It identifies addiction, family breakdown, violence, bereavement, redundancy, benefit delay, mental health problems, learning difficulties and dual diagnoses as circumstances connected to homelessness.”

      Source:Organisation

  • The intended outcome appears to be sustained community living

    The organisation appears to aim beyond emergency shelter: its support model may be designed to help tenants regain practical capability and confidence to live within the community.

    Why it matters

    This distinguishes a potentially transitional or resettlement-focused role from accommodation that only meets an immediate crisis. It raises useful questions about move-on pathways and longer-term tenancy outcomes.

    Show evidence

    • “Its aim is to improve the lives of people affected by severe and enduring issues that have led to homelessness.”

      Source:Organisation

    • “It supports tenants to live in the community and rebuild their confidence and life skills.”

      Source:Organisation

  • Its capacity may depend partly on relationships with private landlords

    The prominence of a landlords-required message suggests that access to suitable housing may rely, at least in part, on landlord partnerships rather than solely on properties controlled by the organisation.

    Why it matters

    This may make landlord relationships a strategically important but potentially fragile part of its operating model, especially where housing availability affects who can be accommodated.

    Show evidence

    • “The website includes a section titled "Landlords Required".”

      Source:Organisation

    • “It provides quality accommodation and support in a secure and safe environment suited to the client.”

      Source:Organisation

    Remaining uncertainties

  • The scale, type and duration of accommodation are not stated.
  • It is unclear which specialist support is delivered directly and which is provided through referral partnerships.
  • There is no evidence of outcomes, move-on rates, funding sources or landlord arrangements.

    Additional evidence needed

  • Information on properties, tenancy models, referral routes and the number of people supported each year.
  • Evidence of formal partnerships with local authorities, health, addiction, benefits and domestic-abuse services.
  • Outcome data on tenancy sustainment, move-on destinations and beneficiary experience.
Charity Commission profile
Source:Charity Commission

Activities

To provide accommodation and general support to homeless adults.

Charity objects

THE RELIEF OF POVERTY HARDSHIP AND DISTRESS IN PARTICULAR BY THE PROVISION OF ACCOMMODATION, SUPPORT AND SERVICES FOR VULNERABLE PEOPLE WHO ARE HOMELESS OR IN ACUTE HOUSING DISTRESS AND SUFFERING POVERTY HARDSHIP OR DISTRESS IN BIRMINGHAM AND SURROUNDING AREAS.